Describes and includes actions with the objective to improve the company’s customer service. Like this the relationship with the customers should be strengthened so that their loyalty will increase with the time.


My name is Jan Puder (LinkedIn profile Jan Puder). I am the founder & CEO of the BusinessTech-Company. Me and the BusinessTech-Company want to push the digital frontier. This is the reason, why I started this website. I want to provide information about digital businesses, especially for Chief Digital Officers.

Latest posts by Jan (see all)