End to End process / End-to-End process (short: E2E) is a business processes on level 1, consisting of several sub processes. Purpose of End to End processes are to fulfill the customer satisfaction.

Digital processes refer to processes that the company uses to implement digitalization. Based on this, it is used for the internal digitalization. Usually they are implemented based on a business process map on different levels (e.g. level 1-5). Processes designed on level 1 are End-to-End (E2E) processes. Business Process Management (BPM) is the methodology to design and manage digital processes.

Why this is interesting for a Chief Digital Officer (CDO)?
End-to-end processes (E2E) are the operational foundation of any company. In order to be able to design them, modelling and management are essential. Accordingly, trade and manufacturing industries have different requirements for Level 1 processes. The most common processes can be found here in the glossary.

See also (glossary End-to-End processes (E2E)):

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Jan

My name is Jan Puder (LinkedIn profile Jan Puder). I am the founder & CEO of the BusinessTech-Company. Me and the BusinessTech-Company want to push the digital frontier. This is the reason, why I started this website. I want to provide information about digital businesses, especially for Chief Digital Officers.
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