Usability defines how usable a system is. Very often the NPS KPI is the central element of a digital product development. In the center there is the User Experience (UX).

Example:
The Apple iPhone could, through his high Usability, be very successful in the market. Despite the fact, that competitors like Nokia were very strong.

Why this is interesting for a Chief Digital Officer (CDO)?
Usability is a very important product feature in the digital world. Often it is the USP, like the iPhone. That's why the idea of thinking from the design point of view is keyword: Design Thinking. For this reason Scrum is important for Chief Digital Officer (CDO) to know.

See also (glossary Usability): Why this is interesting for a Chief Digital Officer (CDO)?
Many topics of software development used to be purely technical. In the context of digitization, concepts and methods are now arriving in business. In the meantime, these have become the drivers of the business.

See also (glossary Software Development):

External links:

Jan

My name is Jan Puder (LinkedIn profile Jan Puder). I am the founder & CEO of the BusinessTech-Company. Me and the BusinessTech-Company want to push the digital frontier. This is the reason, why I started this website. I want to provide information about digital businesses, especially for Chief Digital Officers.

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