Total Cost of Ownership
Total Cost of Ownership (short: TCO) is a method by which the future total costs of capital goods can be calculated. This is important in the IT environment, as CIOs can calculate IT costs. This allows them to compare their own figures with others. There are own databases for this purpose.Why this is interesting for a Chief Digital Officer (CDO)?
IT operations, whether cloud or other technologies, must be managed. This is where IT Service Management has established itself. However, it is primarily a topic for CIOs, i.e. classic IT. Sometimes, however, responsibility is also transferred to the Chief Digital Officer (CDO). Or at the very least, a CDO should at least know the topic.
See also (glossary IT Service Management (ITSM)):